Superhost

2 statements across 2 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Nov 9, 2023 by Lenny Rachitsky · said 10 times in 1 episodes since 2023 · across every show →

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brought up most by Lenny Rachitsky (10)

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Everything said about Superhost, oldest first

Nov 9, 2023 neutral
Assertion Not checkable as stated
Rachitsky: Airbnb's initial Superhost experiment showed no business impact
“We ran an experiment showing the badge to some people and some not actually, which no, no impact at all, which is like super roast itself had no impact at all on the business. As far as we could tell initially, which is also bittersweet because it felt like wi…”
Lenny Rachitsky Nov 9, 2023 ▶ 46:45 Marketplace lessons from Uber, Airbnb, Bumble, and more | Ramesh Johari (Stanford professor)
Sep 28, 2025 neutral
Assertion Not checkable as stated
Rachitsky: Airbnb's Superhost program made hosts happy but moved no metrics initially
“Interestingly, it made hosts really happy like you, just like, I want to be super host. I don't know why, but I want to be a super host. It didn't actually move any metrics, which is interesting. Might have changed over the years, but it was an interesting, in…”
Lenny Rachitsky Sep 28, 2025 ▶ 21:04 A 4-step framework for building delightful products | Nesrine Changuel (Spotify, Google, Skype)
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