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research

3 statements across 2 episodes · 0 bullish · 3 bearish · 2 people on the record · first statement Jan 4, 2024 by Judd Antin · across every show →

Everything said about research, oldest first

Jan 4, 2024 negative
Insight
Antin: UX research remains ineffective while treated as a service discipline
“As long as research is a service discipline, I think we're going to be stuck in this spot.”
Judd Antin Jan 4, 2024 ▶ 15:34 The UX Research reckoning is here | Judd Antin (Airbnb, Meta)
Jan 4, 2024 negative
Insight
Antin: Casual customer conversations do not constitute valid research
“Anyone can talk to a user that does not constitute research or insights work, you know, because one user can be powerful, but one user can be idiosyncratic.”
Judd Antin Jan 4, 2024 ▶ 39:20 The UX Research reckoning is here | Judd Antin (Airbnb, Meta)
Jul 12, 2026 negative
Insight
Segal: AI lowers the bar while design and research raise the ceiling
“I think research has a very, and design has a very important part to play in raising the ceiling of what's possible. Whereas AI has mostly lowered the bar, but it hasn't, hasn't raised the ceiling.”
Noam Segal Jul 12, 2026 ▶ 39:59 Why the AI’s honeymoon is ending (and tech workers are feeling it) | Noam Segal
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