pros

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 29, 2024 by Benjamin Lauzier · across every show →

Everything said about pros, oldest first

Sep 29, 2024 negative
Insight
Thumbtack pros hated direct bookings because they preferred the thrill of sales
“We knew we're going to improve the ROI by something like 20%, maybe. And we lost this and pros hated it. They hated it because they actually subconsciously, like, they liked the spill of the sale, right? They loved this contact with customer. And they sometime…”
Benjamin Lauzier Sep 29, 2024 ▶ 38:23 How marketplaces win: Liquidity, growth levers, quality, more | Benjamin Lauzier (Lyft, Thumbtack)
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