product experience

“It's really the product experience and the advertising just amplifies.”

“It's like, how did I get here? What do I do now? And what do I do next? And I feel like every screen and every product experience, you should be able to answer those three questions.”

“Is it true that if we manually walk users through the product and they get it, then they use it a ton? Versus when they don't, you know, through, through the actual product experience they don't, right? That makes a real case that onboarding is a great lever.”

“The product experience was going to shift from, you know, what I'll call, like, text completion To agents, basically.”

“Even if you did found a company that has a huge technological breakthrough very shortly, I think that, you know, kind of the product experience will start mattering, right? Because, you know, how long does that technological advantage last, right? Before human…”