Paige Costello
11 statements across 1 episodes · 4 bullish · 2 bearish · 1 people on the record · first statement Jul 9, 2023 by Paige Costello · said 2 times in 2 episodes since 2023 · across every show →
On the record as a speaker too: Paige Costello's record, appearances and statements → this page counts the times other people say the name.
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brought up most by Lenny Rachitsky (2)
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Everything said about Paige Costello, oldest first
Jul 9, 2023
Jul 9, 2023
Jul 9, 2023 positive
Costello: Returning to office benefits mental health and spontaneous collaboration
“I think it's a real thing for mental health. I do think that having social casual relationships as well as more opportunities to talk strategy with people you're not forced into a meeting room with has been super beneficial.”
Jul 9, 2023
Costello: Asana replaced annual planning with a rolling 12-month horizon
“Before we planned annually primarily, and now we plan every six months, but for a rolling 12 months. And so we have higher confidence in the immediate half, lower confidence in the following half, but we just plan every 12 months, every six months, because it …”
Jul 9, 2023 positive
Costello: In strategic meetings, answer the question they should have asked
“Our, like, the leader of the business unit, as she was leaving the room, said, always ask, or always answer the question that they should have asked, and always answer the question they should have asked, and I was pretty surprised by that advice, because it w…”
Jul 9, 2023 negative
Jul 9, 2023 positive
Costello: Genuine confidence comes from openness, not constant assertion
“Real confidence is often conveyed by being willing to ask the question or to say, I don't, Know what you mean by that. Can you say that again?... It's really about being open and that conveys confidence more than being assertive and advocating a hundred percen…”
Jul 9, 2023 positive
Costello: New PMs should directly observe customers rather than trust summaries
“When you take a new role, become best friends with a researcher and spend time with watching customers use the product firsthand, because what they maybe report on or are trying to do a study about might be very different from what you observe, but you really …”
Jul 9, 2023
Costello: Rigid quarterly deadlines lead to strange product scoping decisions
“If you ask too much for a particular quarter or a particular week or date, people make strange choices about scope, and so really we align on what success looks like, and the teams do their best job to ship as quickly as possibly, as iteratively as possibly”
Jul 9, 2023
Costello: Managers must police their airtime because employees rarely challenge bosses
“You've got to police yourself because no one else will do it, because no matter how accessible. You think you are. Other people know that you're the boss. They're not gonna necessarily speak over you or challenge you directly.”
Jul 9, 2023 negative
Costello: Heavy dog-fooding cultures blind teams to actual customer needs
“Especially in organizations where there are heavy dog-fooding cultures. It's really risky to become less sensitive to the needs and behaviors of customers because people think they are their customer. And it also becomes very navel-gazy.”