metrics

“And if you don't understand how to move a particular metric, then the right goal is to set a goal to increase your understanding, not to move that metric.”

“And then it turns out there's always one thing that actually impacts the bigger goal most. So you just end up working on that thing anyway.”

“Metrics are almost always wrong for many weeks. We didn't quite get the definition correctly. You have to live in the metric for quite a while before you really believe in it.”

“Metrics at their best are A numerical representation of the value we're providing for the customer.”

“The metrics often actually get gained or they lead to a complete distortion of behavior. The second thing with metrics is that either people gain them to their own advantage or they obey them, but find them stupid. But the loss of autonomy that results when yo…”

“One of the things that I caution product managers about is that you don't want to be too overly reliant on metrics. And you want to also have an intuition. You want product managers who understand intuitively their customers and their product, and sometimes yo…”

“When you're looking at something zero to one, If you decide on a metric too prematurely, that's false precision, first of all, right? Like, you kind of I mean, CTR, when you have, like, thousand people, doesn't mean anything. you know, retention also may not …”

“I've never seen a product be successful that used metrics as a driver for what they were doing. I've seen a lot of companies be really successfully seeing metrics as a consequence and a way to evaluate the quality of their decisions”