Mercury

“Today some of the top growth companies, like, Block, Vercel, Ramp, Retool, Mercury, and Substack are building with Linear. We also additionally have lots of other companies, like thousands of other companies using, using Linear.”

“Now we have about 30 PMs across the company, and I think it's, you know, split between junior and more experienced PMs, but it's about half, more than half are senior PMs with managers baked in there somewhere.”

“Having new product areas, new seedlings being too close within the, like, true org structure to the core banking or payments or mature products made it hard for that new product to even grow because they were always being, Pulled in, sucked in the gravitationa…”

“Especially when you're in like a boring industry, like fintech, meaning like it's just Unsexy. There's not a lot of you know, it's not like this consumer exciting app, but you need the details to be precise, to be intentional in order to breed that trust and c…”

“Prior to two years ago, there were no PMs at the company, and I think at that time, there was probably close to 400 employees across Mercury. I'd say at least half of them were in some level of, like, the R&D role, so engineering, design, those types of Core r…”

“The problem with that became they weren't PMs. They didn't have experience in the PM role. And so kind of the core, maybe the basics of what product management needed internally were missed. Like, strategic planning wasn't exactly right, or road mapping was re…”

“And I think in hindsight, we should probably done the official transition to the PM role a lot sooner, but you know, hindsight's always twenty-twenty.”

“A good example is we still go through, we have this mercury presentation in our interviews. And it's, the prompt is very, very generic. It's like, just talk about something that you're interested in and talk in depth to a panel about it. And what we're really …”

“I think that's a really important lesson of don't go from launch to try to like revenue optimize or find that efficiency immediately. I think you, what we really want is to give away that the second product, the third product for free encourages much usage and…”