ethnographic research
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 7, 2025 by Ezinne Udezue · across every show →
Everything said about ethnographic research, oldest first
Sep 7, 2025 negative
Ezinne Udezue: AI summaries cannot replace direct observation of customer behavior
“True customer insight comes from not Using AI to read all the transcripts of your customer interviews. That isn't what it is. It's actually trying to figure out how to best walk in their shoes and whatever it takes, you've got to figure out how to do that beca…”