dogfooding

“And so I think as we're getting bigger, one of the things that I'm realizing is that we're starting to build a lot of features that are not necessarily for organizations like ours. And when we do that, we really need to be creative about how we understand how …”

“Doing product walkthroughs to identify lists of potential issues is a great thing to do. Prioritizing that list. Figuring out which ones are more or less a problem and for whom is an area where you should be extremely wary of relying on your own sort of opinio…”

“I think something that's very unique about Figma as compared to other companies is we have a multi-month plus long staging our dogfooding process.”

“It just turns out that this is one of those places where the signal we got from dogfooding is a little bit different from the signal you get from like the general market, because at OpenAI, you know, we train reasoning models all day. And so we're very used to…”

“And so I think it's number one, like making, that's how you keep your pulse on the product that you're building and don't get too lost in metrics and dashboards only or presentations.”