David Singleton

5 statements across 3 episodes · 3 bullish · 0 bearish · 3 people on the record · first statement May 4, 2023 by David Singleton · said 9 times in 2 episodes since 2023 · across every show →

On the record as a speaker too: David Singleton's record, appearances and statements → this page counts the times other people say the name.

Mentions by year

brought up most by Lenny Rachitsky (6), Shishir Mehrotra (2), Katie Dill (1)

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Everything said about David Singleton, oldest first

May 4, 2023 positive
Disclosure
CTO David Singleton completes monthly user onboarding to log product friction
“For years and years, I have gone through the process of onboarding as an user to Stripe once a month, writing a friction log, and then tagging in the right people across the company that might need to take action on some of the things that we're observing.”
David Singleton May 4, 2023 ▶ 33:24 Building a culture of excellence | David Singleton (CTO of Stripe)
May 4, 2023 positive
Disclosure
Stripe engineering managers take annual 'engineercations' to retain operational context
“I advise engineering managers at Stripe that they should do an engineer occasion sometime in their first quarter to six months at the company gives you a tremendous amount of context for what your teams are actually experiencing. And then for folks who do it o…”
David Singleton May 4, 2023 ▶ 48:32 Building a culture of excellence | David Singleton (CTO of Stripe)
May 4, 2023 neutral
Disclosure
Singleton: Stripe engineers previously had to manually babysit each production deployment
“Before we introduce that, so sometime within the last five years, each deployed to production required An engineer to actually babysit it, to like watch it as it went out, make sure all the charts look good.”
David Singleton May 4, 2023 ▶ 59:41 Building a culture of excellence | David Singleton (CTO of Stripe)
Oct 15, 2023 neutral
Disclosure
Stripe's Design Head and CTO regularly test random product flows together
“David Singleton, who you mentioned, he and I do these things very regularly too. Like this is like kind of outside the essential journeys program, but like he and I walk the store and we'll just pick random flows and go through it together. And, you know, I ca…”
Katie Dill Oct 15, 2023 ▶ 42:46 Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft)
Oct 31, 2024 positive
Assertion Not checkable as stated
Stripe credits its 99.999 percent reliability to random 'Spin the Wheel' reviews
“When I asked him about the rituals there, he said, well, the secret to why Stripe has five nines of reliability is a ritual they call Spin the Wheel. And it started with a operational reviews, where they used to come in, and they would look at all the outages …”
Shishir Mehrotra Oct 31, 2024 ▶ 15:04 Rituals of Great Decision-Making | Lenny & Friends Summit 2024
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