David DeSanto

5 statements across 1 episodes · 4 bullish · 0 bearish · 1 people on the record · first statement Apr 14, 2024 by David DeSanto · across every show →

On the record as a speaker too: David DeSanto's record, appearances and statements → this page counts the times other people say the name.

Everything said about David DeSanto, oldest first

Apr 14, 2024 positive
Assertion Supported
GitLab was the largest all-remote company before the pandemic with 1,100 employees
“We were pre the pandemic when we were around 1100 people.”
David DeSanto Apr 14, 2024 ▶ 34:15 The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
Apr 14, 2024 positive
Insight
Restricting negative feedback to one-on-ones preserves trust in public company channels
“You don't want someone to take a public message the wrong way. And so you take that conscious step to say like, Hey, I gotta give that feedback. Let me do that one-on-one. And that means like, if it's in a public channel, it's even easier to assume the positiv…”
David DeSanto Apr 14, 2024 ▶ 24:17 The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
Apr 14, 2024 positive
Insight
GitLab's 'short toes' value means separating work feedback from personal identity
“So the short toes is, you know, it's really about the, it's about the work. It's not about you. And so if you have made something and you're getting feedback on it, try to realize that is someone trying to help you make it better and not a personal view of how…”
David DeSanto Apr 14, 2024 ▶ 25:22 The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
Apr 14, 2024 neutral
Insight
High-performing GitLab employees primarily churn because they miss daily office interaction
“So I think it really kind of dives into the remote experience. Remote is not for everyone. And we'll have people who come and they're really great. They don't even have to be an under performer, but they're missing that in office every day feeling. Maybe some,…”
David DeSanto Apr 14, 2024 ▶ 32:29 The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
Apr 14, 2024 positive
Assertion Not checkable as stated
Publishing external feature requests increased customer retention and expansion revenue
“My last employer, we started sharing the list of open requests for new features more externally, and we got a much more honed in roadmap. And that led to better customer engagement, which led to a higher retention rate, which led to better expansion numbers, r…”
David DeSanto Apr 14, 2024 ▶ 21:30 The GitLab way: Kindness, transparency, and short toes | David DeSanto (CPO)
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