customer support AI product

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jan 11, 2026 by Aishwarya Reganti (Ash) · across every show →

Everything said about customer support AI product, oldest first

Jan 11, 2026 negative
Disclosure
Reganti: Team shut down their AI support product due to endless hotfixes
“At a time we were building for a customer support. Use case, which is what, which is the example that we give in the newsletter as well, and we had to shut down the product because we were doing so many hot fixes, and there was no way we could count all the em…”
Aishwarya Reganti (Ash) Jan 11, 2026 ▶ 47:00 Why most AI products fail: Lessons from 50+ AI deployments at OpenAI, Google & Amazon
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