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customer journey map

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Sep 29, 2022 by Georgiana Laudi (Gia) · across every show →

Everything said about customer journey map, oldest first

Sep 29, 2022 positive
Insight
Customer journeys should map into struggle, evaluation, and growth phases
“In general though, what we would do is we'd break it down into a struggle phase and evaluation phase and a growth phase.”
Georgiana Laudi (Gia) Sep 29, 2022 ▶ 32:23 Customer-led growth | Georgiana Laudi (Forget The Funnel)
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