37signals

also referred to as: 37 signals

34 statements across 3 episodes · 8 bullish · 8 bearish · 3 people on the record · first statement Dec 17, 2023 by Jason Fried · said 60 times in 11 episodes since 2022 · across every show →

Mentions by year

brought up most by Lenny Rachitsky (34), Jason Fried (15), Ryan Singer (6), Phyl Terry (1), Patrick Campbell (1), Noah Weiss (1), Jason Cohen (1), Ian McAllister (1)

tap a year for its mentions
0020240420222023202420252026episodesmentions
02420222023202420252026episodes it came up in
005210420222023202420252026episodesmentions per episode
2026 1 mention in 1 episode
2025 17 mentions in 4 episodes 4 per episode
2024 1 mention in 1 episode
2023 40 mentions in 4 episodes 10 per episode
2022 1 mention in 1 episode

every mention, scene by scene, with the transcript →

Everything said about 37signals, oldest first

Dec 17, 2023
Insight
Fried: Bootstrappers must stay small because costs are their only controllable variable
“Stay as small as you can for as long as you can. Like the only thing you can really control are your costs. You can't control the alternatives in the market, the competition. You can't control them. You can't determine the market itself. You can't control the …”
Jason Fried Dec 17, 2023 ▶ 1:12:10 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 positive
Disclosure
Fried: 37signals plans to launch three products under ONCE line in 2024
“Launching this new thing called Once. Which hopefully we're going to build three or so products next year under that category.”
Jason Fried Dec 17, 2023 ▶ 23:39 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals operates by never promising delivery deadlines
“So I just, we've learned to not promise anything. We can share what we're working on. If we want to, we can tell people we're doing something.”
Jason Fried Dec 17, 2023 ▶ 39:07 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals assigns no specs or tickets to product teams
“We don't have, like, a spec. We don't create to-dos or tasks or tickets for people. They create the work that needs to get done to fulfill the idea that we've written up and designed, essentially, and they figure out how to do it.”
Jason Fried Dec 17, 2023 ▶ 35:25 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals avoids tracking individual product P&Ls
“I don't have different P and L's for each product in a way where we're looking at them very carefully. It's like in total, collectively, are we making more money than we spend? And that's the only thing we ultimately look at.”
Jason Fried Dec 17, 2023 ▶ 15:45 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals will price ONCE Campfire under $1,000
“It's going to be under a thousand bucks. I won't tell you exactly where, but we're trying to find a price point where it's kind of becomes a no brainer.”
Jason Fried Dec 17, 2023 ▶ 1:33:29 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals has over 100,000 paying customers with about 75 employees
“We have about a 100,000 plus paying customers, so that's a rough number. And we have about currently like 75 or so employees.”
Jason Fried Dec 17, 2023 ▶ 6:06 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: Analyzing past business failures is largely futile in complex work
“I don't like to look back on, on things. I'm not much of a fan of looking back on failures and trying to figure out what went wrong so we don't do it again, because I don't think we know what went wrong.”
Jason Fried Dec 17, 2023 ▶ 58:13 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: Making delivery promises is the downfall of businesses
“Promises are the downfall of every business. Like every time we've made a promise to get something out in a certain period of time, like, and we kind of inevitably seem to miss, miss it.”
Jason Fried Dec 17, 2023 ▶ 38:45 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: Raising outside capital turns entrepreneurs into employees for others
“The moment you go out and take money, or have these big obligations, you end up working for someone else, and I don't really understand, I do understand why some companies do it, but I don't understand why a lot of people do it who probably shouldn't do it.”
Jason Fried Dec 17, 2023 ▶ 1:05:40 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: Long-running, never-ending projects cause employees to quit
“This prevents long-running projects that never end, which, by the way, are the most demoralizing kinds of projects. Things that you're stuck on, that you don't want to do, that never end. Sucks. And if people get stuck on a couple of those, they want to leave …”
Jason Fried Dec 17, 2023 ▶ 37:08 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals tracks no OKRs, KPIs, revenue, or customer growth targets
“We don't have financial goals. We don't have OKRs or KPIs. I don't have revenue targets. I don't have growth targets in terms of the number of customers we need to pick up this year versus last year. I don't look at any of those things.”
Jason Fried Dec 17, 2023 ▶ 16:47 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 neutral
Assertion Not checkable as stated
Fried: Large companies adopt Shape Up via small experimental teams
“It's typically small teams inside larger companies that experiment with this. And sometimes it spreads and sometimes it doesn't.”
Jason Fried Dec 17, 2023 ▶ 59:28 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Assertion Not checkable as stated
Fried: 37signals spends almost nothing on marketing, growing through word-of-mouth
“We don't really spend any money on advertising and marketing. We've explored a little bit here and there, but most of our growth has been organic and it's just word of mouth.”
Jason Fried Dec 17, 2023 ▶ 1:48:56 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: High revenue is meaningless if a company still goes bankrupt
“Revenues don't really matter because you can go broke generating a lot of money.”
Jason Fried Dec 17, 2023 ▶ 5:44 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 positive
Prediction Not checkable as stated
Fried: Software industry will swing back from SaaS toward buy-once software
“The idea behind once is David and I kind of feel like, we're probably a bit early here, but we feel like there's going to be a bit of a turn back towards the way things were. Pendulums always swing.”
Jason Fried Dec 17, 2023 ▶ 1:23:33 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Insight
Fried: Continuous back-to-back sprints do not work at work
“And that's why I don't like the word because you can't layer that back to back to back to back. You cannot sprint back to back to back to back in life. And you can't do it at work. I mean, people do it at work, but like, I don't think it actually works.”
Jason Fried Dec 17, 2023 ▶ 42:36 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Disclosure
Fried: 37signals never asks employees to justify product decisions with data
“We almost never, sometimes we look at numbers to sort of Be an input, but it's never like, prove that. I'll never say like, justify that. That's just not terminology or lingo that we ever bring up.”
Jason Fried Dec 17, 2023 ▶ 48:45 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals pays top five design finalists for one-week trial projects
“One of the things that we do during the interview process for designers specifically and product people, which is the same thing in my mind, is they do a project for us at the end. So the last, like, five finalists will do a project for them, for us. We'll pay…”
Jason Fried Dec 17, 2023 ▶ 51:35 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Insight
Fried: Most businesses globally are bootstrapped, not venture-backed outliers
“The majority of companies on this planet run like ours. They're bootstrapped. They don't have any money. No one's willing to give them a penny. And they open up a shop somewhere, they do something, they put their shingle out, and they, you know, launch a websi…”
Jason Fried Dec 17, 2023 ▶ 28:13 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals builds every feature with two people within six weeks
“We build products with two people at a time. So every feature we work on in Basecamp or Hay or whatever we're building is two people, one programmer, one designer, and they have a maximum of six weeks to deliver the feature that they're working on. Most of the…”
Jason Fried Dec 17, 2023 ▶ 12:00 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 positive
Disclosure
Fried: ONCE software includes full source code for buyers to modify
“The other thing we're doing with once products is that you get the code... So you'll get all the code and you can look at it and you can modify it and you can play with it and you can tweak it. You can't resell it. There's a certain licensing, but it's yours.”
Jason Fried Dec 17, 2023 ▶ 1:28:54 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals builds ONCE products in 3 months with 2 people
“We can build these in typically three months each with two people. And the maintenance cost is zero to us. Essentially it's, there's no marginal cost here because we make the software and we sell it and we don't have to maintain it in terms of hosting and the …”
Jason Fried Dec 17, 2023 ▶ 1:26:05 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 neutral
Assertion Not checkable as stated
Fried: Basecamp has roughly the same customer count as Monday.com
“Look, hey, we have the same number of customers roughly than they do.”
Jason Fried Dec 17, 2023 ▶ 31:43 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals generated double-digit millions in annual profit for a decade
“We've been profitable every year for 24 years. But let's say over the last 10 years, we've been doing a double-digit million dollar profits on an annual basis”
Jason Fried Dec 17, 2023 ▶ 5:52 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 bullish
Disclosure
Fried: 37signals launches ONCE, a line of self-hosted, buy-once business software
“We were going to launch this thing called once, which is essentially a brand, an umbrella, a line, a product line of non-SaaS products, of products, not services. Things people will download, software, business software products, people will download, pay for …”
Jason Fried Dec 17, 2023 ▶ 1:24:32 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023
Disclosure
Fried: 37signals operates exclusively on six-week planning cycles without long-term plans
“Like we don't have a multi-year plan. I don't even have a one-year plan. I don't even have a six month plan or a court. Like we think about everything we're going to do every six weeks, we rethink what we're going to do next.”
Jason Fried Dec 17, 2023 ▶ 1:03:19 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 negative
Disclosure
Fried: 37signals employs zero salespeople and ignores enterprise customers
“We don't have any salespeople. You know, we don't have 15 different versions of Basecamp. You know, we're not after enterprise.”
Jason Fried Dec 17, 2023 ▶ 10:54 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Dec 17, 2023 neutral
Disclosure
Fried: 37signals uses six-week cycles followed by two-week cool-downs
“So what we do is after our six week cycles, we typically take what we call a two week cool down. So we call these cycles, not sprints.”
Jason Fried Dec 17, 2023 ▶ 42:49 Jason Fried challenges your thinking on fundraising, goals, growth, and more
Mar 30, 2025 positive
Assertion Not checkable as stated
Singer: Basecamp had no sales or marketing orgs competing for engineering time
“Imagine you have no sales org. You have no marketing. That all of sales, sales, selling and marketing is happening by the unicorn founders. So it means that there isn't contention for engineering time, that there isn't kind of like all these different sources …”
Ryan Singer Mar 30, 2025 ▶ 1:30:29 A better way to plan, build, and ship products | Ryan Singer (creator of “Shape Up")
Mar 30, 2025 positive
Insight
Singer: Six weeks is the maximum horizon for reliable product planning
“We found that six weeks is kind of the maximum that we can see into the future where we could actually say like, how do we work backward and figure out something we could build in that six weeks and really land it, you know?”
Ryan Singer Mar 30, 2025 ▶ 20:07 A better way to plan, build, and ship products | Ryan Singer (creator of “Shape Up")
Mar 30, 2025 positive
Assertion Supported
Singer: Every designer at Basecamp writes code and runs the app locally
“Every designer codes. Imagine if every designer codes and not, and I don't just mean HTML. I mean, like running the app locally, going into the place where that view is rendered to make that thing look the way that they want it to look or whatever. Right. I me…”
Ryan Singer Mar 30, 2025 ▶ 1:29:00 A better way to plan, build, and ship products | Ryan Singer (creator of “Shape Up")
Mar 30, 2025 neutral
Assertion Supported
Singer: DHH programmed only 10 hours a week on Basecamp V1
“Even when we were building V one, David wasn't actually full-time as the, as our only technical person. He was programming 10 hours a week.”
Ryan Singer Mar 30, 2025 ▶ 11:04 A better way to plan, build, and ship products | Ryan Singer (creator of “Shape Up")
Jan 25, 2026 positive
Insight
Cohen: Stalled companies can maximize profits instead of forcing revenue growth
“If we define you as this product in this market, in this company, the answer might be no. What we need to do is have a different product or in a different market or a different thing. Or you could change the word revenue. If you say, do you need to grow revenu…”
Jason Cohen Jan 25, 2026 ▶ 1:19:36 The surprising advice from a founder who built 2 unicorns | Jason Cohen (WP Engine)
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 300 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.