The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 4 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
McCabe: Intercom stack ranks all employees quarterly using an algebraic score
“The manager simply rates the employee's performance against their goals for the quarter, because we set goals every quarter, and their behavior against each value from one to five. Plugs that into a little form. Some very basic algebra is done. Spits out a num…”
McCabe: Intercom enforces quarterly bottom-tier quotas with fast-track termination PIPs
“So imagine two percent of people got the bottom rating, but I, my, by my own appraisal, look around the organization and say, this is not good enough. I want three, four, five percent of people to get the bottom rating. Then you're very prescriptive about what…”
McCabe: Cut Intercom headcount by 27% and removed most HR upon return
“When I went back, I decreased the size of the company by 27%. Got rid of most of HR. Got rid of most of our policies and practices and all the grown-up stuff.”
McCabe: Intercom eliminated peer and self-reviews for formulaic values-based evaluation
“When I went back to Intercom, I found a culture I didn't like. And I ripped up the old values, wrote new values. And rather than these values be motivational posters, and I did specifically design them tongue-in-cheek as motivational posters I made them execut…”