The Ledger
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Gong allocates engineering resources: 50% core product, 25% adjacent, 25% net-new
“I'd probably say in most cases, you probably, we probably do like 50% in the core product, 25% in new, and then 25% in net new, which is, call it, constructed to lead. Some years maybe we've done a little bit more of net new, and some years we're like, okay, w…”
Reshef: Gong's initial beachhead strictly targeted North American English B2B software
“Initially, we were like super focused. I think we're probably one of the most crazily focused companies in early stage. We're basically aiming software companies located in North America, selling B to B somewhere between a ticket size of a thousand dollars and…”
Every Gong product manager actively works with 6 to 12 design partners
“Each one of them is working at any point in time with probably somewhere between half a dozen to a dozen design partners. So if you think about just like how many design partners does Gong have at this point in time, 20, 24, that's quite a bit, and we haven't …”
Gong reached $2 million ARR in its first full year of selling
“Yeah, probably, if I remember correctly, I'm never sure about the numbers because it was a while, I think the second year, like the real first full year of selling, selling business were like a two million dollars ARR, which is not bad for your first year. And…”
Reshef: 66% to 75% of Gong Engage buyers are cross-sold customers
“Gong Engage is Also initial motion. I think right now is two thirds or 75% of customers are existing customers. So it's still a lot of cross sell versus new business”
Gong's first MVP was a Webex bot that used third-party transcription
“I put together myself, like the first prototype, I kind of forced myself to remember how to code, and then we put together a very basic software system, and what it did, it basically joined Webex calls as a bot. You'd see like a bot on the call, and what it ba…”