The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 12 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Kanter: Stedi gives identical support to $500/month and seven-figure clients
“We don't have a different support program, any internal designation for support between customers who pay us seven figures per year and customers who pay us 500 dollars a month. This is the exact same support.”
Kanter: True product-market fit is when customers buy despite missing features
“It's when people are buying the product despite all the things that it doesn't do. And the deals are closing anyways. The deals are closing anyways, and everybody's so happy.”
Kanter: Stedi de-scopes features until they are barely usable by one customer
“If the, if there is the option to ship things
Incrementally.
It is, I think, virtually always better.
And that's how we ship things now.
Like we ship, we don't ship big bang features.
In fact, like we de-scope features to the point of where we're, where we thi…”
Stedi threw away its entire codebase roughly eight times before public launch
“It took four and a half years for us to launch anything publicly. And what you don't see during that time was that we threw away everything that we had built completely, every line of code, maybe eight times.”
Kanter: Stedi tells new hires on day one that everything is their fault
“On everybody's first day at Steady, I say, welcome to Steady, everything's your fault now. And then I say it's not as bad as it sounds, actually, everything's your fault now also. You know, everything's your fault, and your manager's fault, and everything kind…”
Kanter: As CEO, I review every pull request across the organization daily
“The other thing I do is I look at, you know, take at least a cursory look at all the pull requests that are made throughout the organization every day.”
Kanter: Legacy EDI companies became trapped by accepting interim technical compromises
“And I think that you gain more of an appreciation for how the other EDI businesses ended up where they are, because they got to one of those paths and they said, all right, like this is gonna, this gets us kind of part of the way there and we'll fix it later. …”
Kanter: Stedi screens for candidates held back by their current environment
“What we think about during interviews is what I look for during interviews. I want to get a sense that the person is held back by the environment that they're in, that this person could be achieving more if not for the team that they're on or the organization …”
Kanter: Stedi shares good news only after it happens, bad news immediately
“To start with, I'm only going to tell investors good news after it happens and bad news Either hopefully before it happens or as soon as it happens, worst case.”
Kanter: Principles are unconditional commitments, while preferences depend on trade-offs
“I think that when you think about, you know, basic way I describe principles versus preferences, it's like a principle is something that you're doing no matter what, you know, that, that you would, that you are dogmatic about it. And the preference is somethin…”
Kanter: Value Is Built in the 'Muck in the Middle', Not the Start or Exit
“Yes, the beginning of something can be exciting, and the end of something can be relieving, but like, by and large, the muck in the middle is where the value is built.”
Kanter: Internal consistency matters more than following standard playbooks
“When things are working, it kind of, not that it doesn't matter what you do, but there's lots of different ways to be successful. The important thing is that the decisions that you're making are consistent and that they're well implemented. So some of this stu…”