The Ledger

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Assertion Partly supported

Intercom shipped the first AI service agent a year before Zendesk

“We shipped the world's first AI service agent in March, 23, a whole year and change ahead of Zendesk and HubSpot and all the incumbents.”

Eoghan McCabe Sep 5, 2024 ▶ 51:24 Rebooting Intercom: Eoghan McCabe on Defying Silicon Valley Orthodoxy | Co-founder & CEO

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The Ledger

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