Sager: Plaid intentionally avoids running at 100% capacity to preserve agility
Eric Sager · Why great leaders make themselves obsolete | Eric Sager (COO, Plaid) · Jul 16, 2026 · at 25:23
Plaid COO Eric Sager explains his operating philosophy regarding organizational buffer and spare capacity.
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“Hey, I really don't ever want to be at like right at a hundred percent capacity. I'm willing to pay for some inefficiency so that as the market evolves, as our product evolves, et cetera, like I have the capacity to kind of adjust to it in real time, much more quickly than I other”
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