Habib: Enterprise generative AI adoption concentrates in CX and expert assist
May Habib · Scaling and selling AI products for enterprise | May Habib (Co-founder and CEO of Writer) · Feb 29, 2024 · at 11:19
May Habib, CEO of Writer, outlines where enterprises find the highest-impact entry points for generative AI deployments.
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“And it really tends to be one of two flavors, either a customer experience Use case. So that can be marketing or digital or a we call them expert assist. So a knowledge management type of use case.”
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