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Schillace: AI chatbots should be managed and edited like documents

Sam Schillace · Developing technical taste: A guide for next-gen engineers | Sam Schillace (Microsoft, Google Docs) · Jun 6, 2024 · at 52:23

Sam Schillace, Microsoft Deputy CTO and creator of Google Docs, discusses the mental model his prototyping team uses for stateful RAG chatbots.

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“We have this idea that these chatbots should be treated like documents. I say bots or docs a lot. So meaning that they have individual names and you can edit all the pieces of them and you can save them and share them and delete them and all this copy them and stuff like that.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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