Zack Kanter, founder and CEO of Stedi, explains why bundled enterprise products like Microsoft Teams win against higher-quality standalone tools like Slack.
“The reality is that most people don't care about the product only being 80% as good. For most people that doesn't matter. They're not willing to pay a lot more for that incremental, incremental piece.”
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More from Zack Kanter
Opinion
Kanter: Venture capital makes far more sense for high achievers than bootstrapping
“So as a high agency person, being able to remove the fundamental constraint of capital as the limiting factor of a business, like, to me, it's like the equivalent of going pro. I think that there's vastly more cases in which venture capital makes sense for a h…”
Zack KanterNov 6, 2025▶ 12:43How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
Insight
Kanter: Execution is definitely not a moat in software
“Very common thing people say in software in, in, in venture. Oh, the only execution, the only mode is execution, which is not, which is definitely not a mode.”
Zack KanterNov 6, 2025▶ 46:25How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
Insight
Kanter: The quality-price-speed trade-off is an illusion
“They say, okay, well, you know, quality, price, and speed, you have to pick two. And I think that that is like the most losing mindset in business and engineering and design and whatever the thing is. And that the trade-offs between those three are usually an …”
Zack KanterNov 6, 2025▶ 1:00:05How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
Insight
Kanter: Founders who hate their companies only have themselves to blame
“When it came down to it and you probed these questions of what they were looking for is basically they had, they disliked the business that they ended up building. And to me, like, that's a kind of a crazy situation to get yourself into. Cause it's your fault.…”
Zack KanterNov 6, 2025▶ 14:48How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
Insight
Kanter: 20 years of experience is often just one year repeated 20 times
“In the beginning, you look for people who have a lot of experience. And then you realize you hire someone with 20 years of experience, and they don't have 20 years of experience, they have one year of experience repeated 20 times. By contrast, you hire somebod…”
Zack KanterNov 6, 2025▶ 1:04:27How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
Disclosure
Kanter: Stedi gives identical support to $500/month and seven-figure clients
“We don't have a different support program, any internal designation for support between customers who pay us seven figures per year and customers who pay us 500 dollars a month. This is the exact same support.”
Zack KanterNov 6, 2025▶ 1:10:37How to build a company you’ll run forever | Zack Kanter (Founder and CEO of Stedi)
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