why aren't all 11 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Assertion Supported
Scudamore: Fired entire 11-person team at 1-800-GOT-JUNK over culture
“It was the day I fired my entire team. Now, literally, I didn't preserve one. There were 11 people in the company. I always say that one bad apple spoils the whole bunch, and I think I had nine out of 11 that were bad apples. Now, not bad human beings, but jus…”
Insight
Scudamore: Scaling a business to $1 billion is easier than $1 million
“The easiest is a billion. The hardest is a million. From a million, it starts to get easier at ten million, easier at a hundred, and even easier yet at a billion. That blew my mind, but it actually has proven in my situation as we're two-thirds of the way to a…”
Assertion Not checkable as stated
Scudamore: 1-800-GOT-JUNK's appearance on Ellen produced zero customer calls
“Now, by total contrast, the biggest show in the last year on daytime TV was Ellen, and it was crickets. It was absolute crickets.”
What-if
Scudamore: The business would have bankrupted without outside leadership
“I couldn't have done that. We would have lost the business. We would have bankrupted it.”
Disclosure
Scudamore uses his 2,000 parked junk trucks as guerrilla marketing billboards
“We park our trucks, all 2000 of them in high profile visible intersections for people to see.”
Disclosure
Scudamore: 1-800-GOT-JUNK generates about $600 million in annual revenue
“So, one 800 got junk, the first baby in the family, so to speak, is about six hundred million in revenue.”
Assertion Not checkable as stated
Scudamore: Oprah appearance forced 1-800-GOT-JUNK to quadruple phone lines
“So with being on Oprah, it was phones ringing off the hook. We could quadrupled our number of phone lines. We had 70 phone lines at the time. We literally brought in family, friends, parents to sit down and answer phones.”
Assertion Partly supported
Scudamore: 1-800-GOT-JUNK reached Oprah 14 months after setting the goal
“And 14 months later, we did. I was sitting there on stage in Chicago, thirty-five million viewers watching us all at the same time.”
Assertion Supported
Scudamore: COO Eric Church scaled O2E brands from $100M to $700M
“Eric took the business from a hundred million to the combined family of the three brands doing seven hundred million.”
Assertion Supported
Scudamore: 1-800-GOT-JUNK began with a $700 classifieds pickup truck
“And so I went out and bought a truck. I started a company called The Rubbish Boys. It was a week after I got that idea, went on to the classifieds, found a truck, 700 bucks, boom, off I went.”
Disclosure
Scudamore: 1-800-GOT-JUNK is fully sold out across 250 franchisees
“We have about 600 employees in the head office, about 250 franchise owners across Canada, the United States, and Australia, sold out with the one 800 got junk, still plenty of territory left, and wow, one day in shot shine.”