Insight certainty 4/5 debate potential 2/5

Evans: Big internet platforms operate as Mechanical Turks powered by human biases

Benedict Evans · Is content moderation a dead end? · Nov 9, 2020 · at 34:31

Benedict Evans and Tony Cowan-Brown discuss the structural dynamics of social networks, algorithmic recommendation systems, and the roots of online misinformation.

0:00 / 0:51exact quote · 52.0s
720p mp4 · rendered on demand · StarZero watermark
“You should think of any big internet platform as basically a Mechanical Turk. So PageRank is a Mechanical Turk. Because PageRank, the whole point of PageRank is instead of trying to work out what that webpage is, Probably should have said this earlier. Instead of trying to work out what that webpage is, we look at all, what all the humans have done. And so we will use the human activity. People will tell us. So PageRank is a Mechanical Turk. The same as Instagram, same as YouTube by extension. YouTube doesn't know what that video is. It knows who watched it, what else they watch, what they wrote, what they liked, what they didn't. It's observing people. And so you either build, you know, YouTube, PageRank captures existing human behavior. YouTube and Facebook obviously stimulate new human behavior. But what you're always doing in effect is that you've built this vast computing system in which the people are the computers. You've got this vast distributed computing system in which you have four billion CPUs, which is all of us. And therefore the bugs and the exploits are the exploits in us. There are cognitive biases.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Benedict Evans

Opinion
Evans: Creators most upset about AI art lack originality
“The really unkind thing one could say is that the people who are most upset about AI art are the people who are making stuff that has no particular authenticity originality. I mean, if you, if you've made, if you wrote 10 vampire romance books last year and yo…”
Benedict Evans Feb 23, 2026 ▶ 26:33 AI and SaaS
Opinion
Evans: The Cambridge Analytica scandal was basically a hoax
“And of course the irony of Cambridge Analytica was it was, in the end, it was basically a hoax. There was nothing there.”
Benedict Evans Nov 2, 2021 ▶ 39:15 The Meta reality
Opinion
Evans: Skeptics dismissing AI as useless or like NFTs are ignoring reality
“The real idiots are the people who are just saying, oh, none of this works, and it's all nonsense, and it's just a stochastic parrot, and it's useless, and I don't know what it's for and this is all, like, nonsense, and this is a rerun of NFTs. Because these p…”
Benedict Evans Nov 16, 2025 ▶ 37:24 The AI presentation
Opinion
The DOJ gerrymandered its market definition in the Apple antitrust lawsuit
“The DOJ is suing Apple for having what the DOJ, claiming the DOJ describes as a monopoly of, quote, performance smartphones, which Apple described as gerrymandering, and I'm kind of inclined to agree”
Benedict Evans Aug 19, 2024 ▶ 20:48 Google's Antitrust case
Opinion
The Microsoft antitrust case did not create Google or the iPhone
“This is kind of bizarre assertions that somehow the DHA Microsoft case resulted in the rise of Google or resulted in the iPod and the iPhone, which is just ignorant nonsense.”
Benedict Evans Aug 19, 2024 ▶ 32:45 Google's Antitrust case
Opinion
Evans: Rabbit's 'cack-handed' AI hardware is becoming a 'smoking hole'
“And we saw this kind of completely cack-handed attempt at doing this from Rabbit, which is now well on the way to being a smoking hole in the ground.”
Benedict Evans Jul 1, 2024 ▶ 9:22 The AI summer
Made with StarZero

Turn any episode into a week of clips.

This entire site, over 100 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.