Sep 19, 2022 · 36m · another-podcast

Figma, unbundling and $20bn of antitrust

Benedict Evans · 27m spoken Toni Cowan-Brown · 5m spoken
0:00 / 0:00

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Tech analysts Benedict Evans and Toni Cowan-Brown examine Adobe's $20 billion acquisition of Figma, analyzing browser-native software disruption, enterprise SaaS economics, regulatory antitrust hurdles, and the future impact of generative AI.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. The hosts hold 99.9% of the talking time here. How this is scored →

The hosts as informed peer 7.3 Guest teaching 1.4 Guest disagreement 1.5 The hosts pushing back 2.1
05100:0010:0020:0030:001:11–4:36 · The hosts as informed peer 7/10 Defining Figma, Browser-Based Software, and Modern Disruption Benedict Evans demonstrates high expertise by deconstructing Figma's disruptive browser-based model versus legacy binary desktop software like Photoshop and Illustrator.4:36–8:13 · The hosts as informed peer 7/10 Google Docs Analogy, Creative Suite Models, and Customer Responsiveness Benedict contrasts Google Docs with Figma, explaining how continuous collaboration models expand total addressable markets beyond legacy desktop upgrade cycles.8:14–12:44 · The hosts as informed peer 8/10 Historical Precedents: The Fall of QuarkXPress to Adobe InDesign Evans brings deep industry history into the analysis, detailing how QuarkXPress lost the market to InDesign by stagnating and failing to migrate to modern operating systems.12:44–15:38 · The hosts as informed peer 8/10 Why Adobe Bought Figma: Architectural Moats and Switching Costs Benedict outlines the technical and architectural reasons Adobe could not easily retrofit collaboration into Photoshop, creating a massive moat for Figma.15:39–19:36 · The hosts as informed peer 8/10 Antitrust Scrutiny, Big Tech Definitions, and the Regulatory Landscape Evans pushes back on the conventional rhetoric around 'Big Tech' regulation, questioning FTC antitrust logic regarding deals like Within, One Medical, and Figma.19:38–24:51 · The hosts as informed peer 7/10 Creative Workflows, Frame.io Acquisition, and Total Addressable Market Expansion Benedict and Toni dissect Adobe's acquisition strategy across Frame.io and Behance, examining the shift from boxed software to Creative Cloud subscription economics.24:51–27:46 · The hosts as informed peer 6/10 Figma's Retention Metrics, Founder Dynamics, and Autonomy Realities The conversation covers Figma's impressive 150% net retention rate alongside realistic constraints on post-acquisition founder autonomy.27:47–31:54 · The hosts as informed peer 7/10 Adobe Financial Breakdown, Document Cloud, and Enterprise IT Friction Benedict breaks down Adobe's revenue segments from investor filings and reflects on the persistence of PDF and Document Cloud in enterprise IT workflows.1:11–4:36 · Guest teaching 1/10 Defining Figma, Browser-Based Software, and Modern Disruption Benedict Evans demonstrates high expertise by deconstructing Figma's disruptive browser-based model versus legacy binary desktop software like Photoshop and Illustrator.4:36–8:13 · Guest teaching 2/10 Google Docs Analogy, Creative Suite Models, and Customer Responsiveness Benedict contrasts Google Docs with Figma, explaining how continuous collaboration models expand total addressable markets beyond legacy desktop upgrade cycles.8:14–12:44 · Guest teaching 1/10 Historical Precedents: The Fall of QuarkXPress to Adobe InDesign Evans brings deep industry history into the analysis, detailing how QuarkXPress lost the market to InDesign by stagnating and failing to migrate to modern operating systems.12:44–15:38 · Guest teaching 1/10 Why Adobe Bought Figma: Architectural Moats and Switching Costs Benedict outlines the technical and architectural reasons Adobe could not easily retrofit collaboration into Photoshop, creating a massive moat for Figma.15:39–19:36 · Guest teaching 2/10 Antitrust Scrutiny, Big Tech Definitions, and the Regulatory Landscape Evans pushes back on the conventional rhetoric around 'Big Tech' regulation, questioning FTC antitrust logic regarding deals like Within, One Medical, and Figma.19:38–24:51 · Guest teaching 1/10 Creative Workflows, Frame.io Acquisition, and Total Addressable Market Expansion Benedict and Toni dissect Adobe's acquisition strategy across Frame.io and Behance, examining the shift from boxed software to Creative Cloud subscription economics.24:51–27:46 · Guest teaching 2/10 Figma's Retention Metrics, Founder Dynamics, and Autonomy Realities The conversation covers Figma's impressive 150% net retention rate alongside realistic constraints on post-acquisition founder autonomy.27:47–31:54 · Guest teaching 1/10 Adobe Financial Breakdown, Document Cloud, and Enterprise IT Friction Benedict breaks down Adobe's revenue segments from investor filings and reflects on the persistence of PDF and Document Cloud in enterprise IT workflows.1:11–4:36 · Guest disagreement 1/10 Defining Figma, Browser-Based Software, and Modern Disruption Benedict Evans demonstrates high expertise by deconstructing Figma's disruptive browser-based model versus legacy binary desktop software like Photoshop and Illustrator.4:36–8:13 · Guest disagreement 1/10 Google Docs Analogy, Creative Suite Models, and Customer Responsiveness Benedict contrasts Google Docs with Figma, explaining how continuous collaboration models expand total addressable markets beyond legacy desktop upgrade cycles.8:14–12:44 · Guest disagreement 2/10 Historical Precedents: The Fall of QuarkXPress to Adobe InDesign Evans brings deep industry history into the analysis, detailing how QuarkXPress lost the market to InDesign by stagnating and failing to migrate to modern operating systems.12:44–15:38 · Guest disagreement 1/10 Why Adobe Bought Figma: Architectural Moats and Switching Costs Benedict outlines the technical and architectural reasons Adobe could not easily retrofit collaboration into Photoshop, creating a massive moat for Figma.15:39–19:36 · Guest disagreement 2/10 Antitrust Scrutiny, Big Tech Definitions, and the Regulatory Landscape Evans pushes back on the conventional rhetoric around 'Big Tech' regulation, questioning FTC antitrust logic regarding deals like Within, One Medical, and Figma.19:38–24:51 · Guest disagreement 2/10 Creative Workflows, Frame.io Acquisition, and Total Addressable Market Expansion Benedict and Toni dissect Adobe's acquisition strategy across Frame.io and Behance, examining the shift from boxed software to Creative Cloud subscription economics.24:51–27:46 · Guest disagreement 2/10 Figma's Retention Metrics, Founder Dynamics, and Autonomy Realities The conversation covers Figma's impressive 150% net retention rate alongside realistic constraints on post-acquisition founder autonomy.27:47–31:54 · Guest disagreement 1/10 Adobe Financial Breakdown, Document Cloud, and Enterprise IT Friction Benedict breaks down Adobe's revenue segments from investor filings and reflects on the persistence of PDF and Document Cloud in enterprise IT workflows.1:11–4:36 · The hosts pushing back 1/10 Defining Figma, Browser-Based Software, and Modern Disruption Benedict Evans demonstrates high expertise by deconstructing Figma's disruptive browser-based model versus legacy binary desktop software like Photoshop and Illustrator.4:36–8:13 · The hosts pushing back 2/10 Google Docs Analogy, Creative Suite Models, and Customer Responsiveness Benedict contrasts Google Docs with Figma, explaining how continuous collaboration models expand total addressable markets beyond legacy desktop upgrade cycles.8:14–12:44 · The hosts pushing back 2/10 Historical Precedents: The Fall of QuarkXPress to Adobe InDesign Evans brings deep industry history into the analysis, detailing how QuarkXPress lost the market to InDesign by stagnating and failing to migrate to modern operating systems.12:44–15:38 · The hosts pushing back 2/10 Why Adobe Bought Figma: Architectural Moats and Switching Costs Benedict outlines the technical and architectural reasons Adobe could not easily retrofit collaboration into Photoshop, creating a massive moat for Figma.15:39–19:36 · The hosts pushing back 4/10 Antitrust Scrutiny, Big Tech Definitions, and the Regulatory Landscape Evans pushes back on the conventional rhetoric around 'Big Tech' regulation, questioning FTC antitrust logic regarding deals like Within, One Medical, and Figma.19:38–24:51 · The hosts pushing back 2/10 Creative Workflows, Frame.io Acquisition, and Total Addressable Market Expansion Benedict and Toni dissect Adobe's acquisition strategy across Frame.io and Behance, examining the shift from boxed software to Creative Cloud subscription economics.24:51–27:46 · The hosts pushing back 3/10 Figma's Retention Metrics, Founder Dynamics, and Autonomy Realities The conversation covers Figma's impressive 150% net retention rate alongside realistic constraints on post-acquisition founder autonomy.27:47–31:54 · The hosts pushing back 1/10 Adobe Financial Breakdown, Document Cloud, and Enterprise IT Friction Benedict breaks down Adobe's revenue segments from investor filings and reflects on the persistence of PDF and Document Cloud in enterprise IT workflows.

speaking balance: gold is the hosts, purple is the guest (3 minute bins)

0:00 · the hosts 100% · guest 0%0:00 · the hosts 100% · guest 0%3:00 · the hosts 100% · guest 0%3:00 · the hosts 100% · guest 0%6:00 · the hosts 100% · guest 0%6:00 · the hosts 100% · guest 0%9:00 · the hosts 99.6% · guest 0.4%9:00 · the hosts 99.6% · guest 0.4%12:00 · the hosts 100% · guest 0%12:00 · the hosts 100% · guest 0%15:00 · the hosts 99.9% · guest 0.1%15:00 · the hosts 99.9% · guest 0.1%18:00 · the hosts 99.9% · guest 0.1%18:00 · the hosts 99.9% · guest 0.1%21:00 · the hosts 100% · guest 0%21:00 · the hosts 100% · guest 0%24:00 · the hosts 100% · guest 0%24:00 · the hosts 100% · guest 0%27:00 · the hosts 100% · guest 0%27:00 · the hosts 100% · guest 0%30:00 · the hosts 100% · guest 0%30:00 · the hosts 100% · guest 0%33:00 · the hosts 99.9% · guest 0.1%33:00 · the hosts 99.9% · guest 0.1%36:00 · the hosts 100% · guest 0%36:00 · the hosts 100% · guest 0%
Sharpest disagreement ▶ 19:48 Banter regarding French language pronunciation

Toni playfully challenges Benedict over correcting her grammar before teasing him about conducting the podcast in French.

Hardest push from the hosts ▶ 15:39 Reframing Big Tech antitrust definitions

Benedict directly challenges the mainstream framing of Big Tech antitrust, pointing out that giants like Google, Meta, and Apple do not operate in Figma's product category.

Biggest teaching moment ▶ 25:03 Contextualizing SaaS net retention benchmarks

Toni highlights Figma's exceptional 120-150% net dollar retention metrics compared to industry standards of 90-95%.

The host holds their own ▶ 8:23 Explaining the displacement of QuarkXPress by InDesign

Benedict provides deep domain history by detailing how Quark's complacency and OS X transition failure enabled Adobe InDesign to capture the desktop publishing market.

the scores for every segment, with the reasoning behind each
ChapterTopicThe hosts as informed peerGuest teachingGuest disagreementThe hosts pushing backWhy
Defining Figma, Browser-Based Software, and Modern Disruption 7111 Benedict Evans demonstrates high expertise by deconstructing Figma's disruptive browser-based model versus legacy binary desktop software like Photoshop and Illustrator.
Google Docs Analogy, Creative Suite Models, and Customer Responsiveness 7212 Benedict contrasts Google Docs with Figma, explaining how continuous collaboration models expand total addressable markets beyond legacy desktop upgrade cycles.
Historical Precedents: The Fall of QuarkXPress to Adobe InDesign 8122 Evans brings deep industry history into the analysis, detailing how QuarkXPress lost the market to InDesign by stagnating and failing to migrate to modern operating systems.
Why Adobe Bought Figma: Architectural Moats and Switching Costs 8112 Benedict outlines the technical and architectural reasons Adobe could not easily retrofit collaboration into Photoshop, creating a massive moat for Figma.
Antitrust Scrutiny, Big Tech Definitions, and the Regulatory Landscape 8224 Evans pushes back on the conventional rhetoric around 'Big Tech' regulation, questioning FTC antitrust logic regarding deals like Within, One Medical, and Figma.
Creative Workflows, Frame.io Acquisition, and Total Addressable Market Expansion 7122 Benedict and Toni dissect Adobe's acquisition strategy across Frame.io and Behance, examining the shift from boxed software to Creative Cloud subscription economics.
Figma's Retention Metrics, Founder Dynamics, and Autonomy Realities 6223 The conversation covers Figma's impressive 150% net retention rate alongside realistic constraints on post-acquisition founder autonomy.
Adobe Financial Breakdown, Document Cloud, and Enterprise IT Friction 7111 Benedict breaks down Adobe's revenue segments from investor filings and reflects on the persistence of PDF and Document Cloud in enterprise IT workflows.

Statements from this episode (20)

Assertion Supported
Evans: Adobe's $20B Figma acquisition is a top 10 software deal
“So yes, it's certainly a top 10 software acquisition.”
Benedict Evans Sep 19, 2022 ▶ 0:49
Insight
Evans: Disruptive tools add capabilities legacy software structurally cannot match
“What tends to happen is that firstly, firstly, so there's two bits to this. Firstly, the new tool tends to be bad at the things that the old tool is valued for, but add some completely new kind of capability. That turns out to be structurally extremely difficu…”
Benedict Evans Sep 19, 2022 ▶ 2:42
Insight
Evans: Users initially force new tools into old workflows before adapting
“When you get a new tool, what you tend to do is start out by forcing the tool to fit the old way that you were doing the job. And then over time, you change the way you do the job in order to fit the new tool.”
Benedict Evans Sep 19, 2022 ▶ 3:11
Assertion Supported
Evans: Google Docs never displaced Office for analysts and lawyers
“Google Docs never unseated office or word for financial analysts or lawyers who actually needed those very, very specific sets of features.”
Benedict Evans Sep 19, 2022 ▶ 4:43
Insight
Evans: Figma expands the market by trading tool depth for browser collaboration
“It does less than Photoshop or Illustrator on one axis, but it has this whole bunch of new stuff on another axis and so pulls this whole new market in.”
Benedict Evans Sep 19, 2022 ▶ 6:55
Opinion
Cowan-Brown: Adobe does not intentionally listen to its customers like Figma
“Adobe isn't, I think, right up there as one of those companies that you know, intentionally listens to their customers, but also they're much bigger than Figma.”
Toni Cowan-Brown Sep 19, 2022 ▶ 7:42
Assertion Supported
Evans: Zoom's market cap briefly surpassed ExxonMobil in late 2020
“There was a point in late 2020 when Zoom's market cap was higher than Exxon's market cap.”
Benedict Evans Sep 19, 2022 ▶ 10:05
Prediction Open · timeframe Sep 2025
Evans: Zoom is a feature, not a $200B enterprise platform
“It's just a feature. It's not an enterprise software platform. It's not going to be like the next, you know, a hundred billion dollar, two hundred billion dollar company.”
Benedict Evans Sep 19, 2022 ▶ 10:25
Insight
Evans: Meta struggled with Reels because it requires an interest graph
“Facebook has struggled a lot more to get reels working because that's actually a different graph. It's not just another thing you would share with your friends. It's a whole other graph of different people.”
Benedict Evans Sep 19, 2022 ▶ 12:10
Assertion Supported
Evans: Adobe's Market Cap Dropped Over $20 Billion on Figma Deal Announcement
“The market cap was down more than twenty billion dollars.”
Benedict Evans Sep 19, 2022 ▶ 12:45
Prediction Not checkable as stated
Evans: Figma will grow to replace all of Photoshop and Illustrator
“This is clearly an existential question because this thing is going to grow. You know, it is going to grow, expand and take over all of Photoshop and all of Illustrator. It's going to be the better way of doing that in a way that Google docs never really did f…”
Benedict Evans Sep 19, 2022 ▶ 12:49
Insight
Evans: Retrofitting Collaboration Onto Legacy Binary Software Requires Building New Products
“It's really difficult to add that real time, multiple people working on it, multiple people collaborating at the same time to like a 50 meg binary file that was never intended for that and software that was never built for that. And so you'd almost kind of hav…”
Benedict Evans Sep 19, 2022 ▶ 13:20
Insight
Evans: Video Conferencing Lacks Switching Costs Unlike Creative Production Tools
“There's no switching cost in, you know, no one cares if this call is Teams or Zoom or Meet. Or hangouts or whatever it's called today. No one cares or knows you just click the link. Whereas switching, switching between different production tools is a big deal.”
Benedict Evans Sep 19, 2022 ▶ 14:53
Opinion
Evans: Microsoft buying Figma would make more strategic sense than Adobe
“It would have been actually strategically much more interesting for Microsoft to buy this, whereas for Adobe it's just really fucking obvious. Of course they should buy it, and they should have bought it five years ago.”
Benedict Evans Sep 19, 2022 ▶ 17:17
Assertion Supported
Evans: Adobe bought Frame.io for $1.25B, matching Avid's entire market cap
“Adobe bought that for like one and a quarter from memory. Which interestingly was roughly the same as Avid's market cap and Avid is the leader in pro video editing.”
Benedict Evans Sep 19, 2022 ▶ 20:47
Insight
Evans: Video collaboration TAM is much larger than video editing TAM
“The TAM for the collaboration around the video edit was actually much bigger than the TAM for the video edit.”
Benedict Evans Sep 19, 2022 ▶ 20:58
Opinion
Evans: Adobe copied Disney's playbook by acquiring all cool creative tools
“Adobe has basically done what Disney did in movies. They bought all the cool shit, and it's all Adobe.”
Benedict Evans Sep 19, 2022 ▶ 23:59
Assertion Supported
Toni Cowan-Brown: Figma's customer retention rate sits around 120% to 150%
“As I was doing a little bit of research I went down a rabbit hole on, on how impressive Figma's customer retention rate is, and that it's, I think it's offers around a 120, 150%, which is pretty impressive.”
Toni Cowan-Brown Sep 19, 2022 ▶ 25:04
Insight
Evans: Founders wanting autonomy shouldn't take $20 billion acquisitions
“Yeah, you're going to reach a point where, like, if you didn't want to be part of Adobe, then you shouldn't have taken the fucking twenty billion dollars. Which was always the problem with WhatsApp. Like, and yes, there were all sorts of things about broken pr…”
Benedict Evans Sep 19, 2022 ▶ 26:50
Prediction Held up
Evans: Generative AI will expand to video and precise creative workflows
“It's probably, I feel like there's a whole second wave of what you can do with this stuff. And it will get to video, and it will get much more specific and precise and controllable, and it will answer a lot of sort of make me 20 options of X and Y and Z that h…”
Benedict Evans Sep 19, 2022 ▶ 33:41
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