Fareed Mosavat, Chief Development Officer at Reforge and former Director of Product at Slack, describes the scope and operational role of Slack's Lifecycle growth team.
“We were responsible for the self-service business at Slack, all the way from first sign out, first team creation, through to the first invites, activation, expansion. Monetization, and even connecting the dots with our SMB sales team to help nurture some of those small self-service teams into larger commitments through our sales team.”
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More from Fareed Mosavat
Opinion
Mosavat: Advising beats VC for operators wanting to stay connected to operations
“This is why I actually think this is a better path than what used to happen, which is all the great operators turned into VCs, but to capitalists, right? And there you're like pretty disconnected from the ops. I think this advisory type path, I'll leave the cr…”
Fareed MosavatOct 23, 2022▶ 58:34How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
Insight
Mosavat: Product management lacks standardized pre-training or baseline credentials
“One of the trickiest bits about it is that there's no clear, obvious pre-training you can do that gives you like a baseline set of understanding that you can use to be a product manager.”
Fareed MosavatOct 23, 2022▶ 14:28How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
Insight
Mosavat: Product managers only improve by working on real products, not exercises
“You can't do homework. You can't do exercises. You can't do fake stuff. You have to work on real products at real companies with real customers, with real data to get better at product management.”
Fareed MosavatOct 23, 2022▶ 17:25How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
Insight
Mosavat: High-activation products often benefit from added onboarding friction
“Oh, for products that have a high bar to activation, sometimes more setup and higher friction, good friction can actually help those customers be successful. There are other kinds of products that are high intent where they know what they need to do to have si…”
Fareed MosavatOct 23, 2022▶ 21:02How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
Insight
Mosavat: Earning sponsorship requires understanding two organizational levels up and down
“I think to be in the seat where people want to sponsor you, I think you have to show a handle on not just what you're doing, but how that relates to all of the things around you. So I call this like going two stack levels up, two stack levels down in terms of …”
Fareed MosavatOct 23, 2022▶ 28:25How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
Insight
Mosavat: New managers must shift mindset from doer to editor
“You have to shift from doer to editor is the way I think about it. You have to shift from my job is to do the work to my job is to make the work better. My job is to plus the work, to review the work, to help other people solve problems.”
Fareed MosavatOct 23, 2022▶ 37:34How to build trust and grow as a product leader | Fareed Mosavat (Reforge, Slack, Instacart, Pixar)
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