Insight certainty 4/5 debate potential 3/5

Godin: Most PMs focus on pleasing their boss instead of customers

Seth Godin · Seth Godin's best tactics for building remarkable products, strategies, brands and more · Dec 8, 2024 · at 7:55

Seth Godin reflects on product management mindset differences when discussing customer delight versus corporate compliance.

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“This is the opposite of what most people in this job do, which is they say, how do I please my boss? And if you're just doing your job, then don't expect to get rewarded for more than just doing your job, because we can find lots of people who can just do your job.”

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