Insight certainty 4/5 debate potential 2/5

Setting artificial social media posting quotas is a major marketing mistake

Camille Ricketts · How Notion leveraged community to build a $10B business | Camille Ricketts · Dec 11, 2022 · at 1:00:39

Camille Ricketts, former Head of Marketing at Notion, shares advice on authentic founder and brand communication strategies.

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“I think that one of the biggest mistakes you can make on social media is giving yourself a quota that you have to hit and say, like, I have to say X number of scintillating things every week on these platforms. We've just seen so much more traction, even from like the main notion accounts, when we're a little bit more reserved and we wait until You have something to say that has value.”

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