Evans: Management consultancies are hired for organizational navigation, not slide decks
Benedict Evans · The most rational take on AI you’ll hear this year · May 31, 2026 · at 15:57
Tech analyst Benedict Evans discusses why generative AI will not easily automate professional services like strategy consulting, contrasting superficial tasks with core organizational problem-solving.
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“What you actually pay Bain to do is to go and walk all over your, and to try your company and work out. Yes, but why is it that you didn't do that? And how did the politics of this work? And what do you actually need to do? And let's go and talk to your customers and work out what they actually think, as opposed to what's on the first page of Google. It's all the other stuff. And the PowerPoint is just like the task, but that's not what you hired them for.”
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