Insight certainty 4/5 debate potential 2/5

Torres: Continuous discovery requires as little as one customer interview per week

Teresa Torres · Build better products with continuous product discovery | Teresa Torres · Oct 6, 2022 · at 24:46

Product coach Teresa Torres explains how product teams can implement continuous customer discovery without getting overwhelmed by heavy research projects.

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“What I think is really nice about continuous discovery. You can do it in as little as an interview a week and on the interviewing side, on the discovering opportunities side.”

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Opinion
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Assertion Not checkable as stated
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Insight
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Opinion
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Insight
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