OpenAI CPO Kevin Weil explains his philosophy on PM-to-engineer ratios and why organizations should avoid hiring too many product managers.
Disclosure
Weil: OpenAI will not build industry-specific vertical AI products
“There are immense opportunities in every industry and every vertical in the world to go build AI based products that improve upon the state of the art. And there's just no way we could ever do that ourselves. We don't want to, we couldn't, if we did want to.”
Insight
Weil: OpenAI minimizes scaffolding because rapid advances erase model limits
“We don't spend that much time building scaffolding around the parts that don't match that because our general mindset is in two months, there's going to be a better model and it's going to blow away whatever, you know, the current set of limitations are.”
Assertion Not checkable as stated
Weil admits OpenAI no longer holds a massive 12-month lead
“It used to be that OpenAI had this, like, massive model lead, you know, 12 months or something ahead of everybody else. That's not true anymore. You know, I like to think we still have a lead. I'd argue that we do, but it's certainly not a massive one.”
Prediction Not checkable as stated
Weil predicts ML engineers will soon embed in every product team
“And so I think you're going to want sort of quasi researcher machine learning engineer types as part of pretty much every team because fine tuning a model is just going to be part of the core workflow for building most products.”
Assertion Not checkable as stated
Weil: OpenAI manages 400 million weekly users with 30-40 support staff
“With 400 plus weekly 400 plus million weekly active users, we get, you know, a lot of inbound tickets, right? I don't know how many customer support folks we have, but it's not very many. 3040, I'm not sure. Way, way smaller than you would have at any comparab…”
Opinion
Weil: Current AI models are already good enough for global tutoring
“The models are good enough to do it now, and every, every study out there that's ever been done seems to show that when you have, you know, classrooms is still, classroom, like education is still important, but when you combine that with personalized tutoring,…”