Etsy structures its product teams across a four-layer product stack
Tim Holley · Inside Etsy’s product, growth, and marketplace evolution | Tim Holley (VP of Product) · Sep 3, 2023 · at 1:00:10
Tim Holley, VP of Product at Etsy, outlines the four tiers comprising Etsy's product and engineering organizational structure.
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“We call it the product stack. And so at the, we, we've got our core customer teams who are unsurprisingly thinking about buyers and sellers. And so they're the ones on the front lines with the seller, with the customers. Then we have our, we call them our partner teams. And so they are working directly with the end customer. So think an organization like payments where they have clearly a way to Capture payment from a buyer to remit funds to a seller. So they're really on the front lines with the customer. They also have other constraints working with the payment networks and card providers and things like that. So they just have a slightly different model. So core customer partner teams, enablement teams that are really in service of helping deliver the best possible experience. So that might be through our recommender systems or through our design system in order to make You know, developing just that little bit easier, a little bit faster, a little bit more standardized in some cases. And then the kind of the foundation of it all sits with infrastructure and the teams that you might expect that are much more technical in nature”
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