Insight
Jobs: The world is not fixed and was shaped by ordinary people
“Everything that makes up what we call life was made by people no smarter and no more capable than we are, that our world is not fixed. And so we can change it for the better.”
Insight
Jobs: Making wonderful products transmits care and expresses gratitude to humanity
“There is a lot of ways to be as a person. And some people express their deep appreciation in different ways. But one of the ways that I believe people express their appreciation to the rest of humanity is to make something wonderful and put it out there. And y…”
Opinion
Jobs: Microsoft makes pedestrian, third-rate products that have no spirit
“I have no problem with their success. I have a problem that they make really third rate products. Their products have no spirit to them. They are very pedestrian. They are McDonald's.”
Assertion Supported
Steve Jobs adopted Edwin Land's arts and technology philosophy
“The idea is that you should build a company at the intersection of arts and technology. That is Edwin Land's idea. That is an idea that Steve Jobs learned from Edwin Land that Steve used when he was in his twenties, his thirties, his forties, until he died.”
Insight
Leaders can only demand high standards if they impose them on themselves
“Only when you impose such strict standards on yourself can then you impose them on others.”
Insight
Marc Andreessen: The world reconfigures around driven people
“The world is a very malleable place. If you know what you want, you go for it with maximum energy and drive and passion. The world will often reconfigure itself around you much more quickly and easily than you would think.”
Insight
Craftsmen who build with irrational love usually become wealthy anyway
“There is an irrational love for the way, like, he approached the product that he made and the company that he built, and then ironically, these type of craftsmen usually wind up with the money anyways.”
Assertion Not checkable as stated
Jobs predicted every future computer would work like the Macintosh
“I remember the week before we launched the Mac, we all got together and we said, every computer is going to work this way. You cannot argue about that anymore. You can argue about how long it will take, but you can't argue about it anymore. It is inevitable.”
Assertion Supported
Atari founder Nolan Bushnell declined 30% of Apple for $50k
“Nolan Bushnow, the founder of Atari, recounts in his book and a bunch of other interviews I've seen with him. Biggest regret in his life, he was offered 30% of Apple, I think for like 50,000 or a 100,000, it was something like that. And he said, no”
Insight
Product importance is determined by the time users spend interacting with it
“How important a product is based on the time that you spend interacting with it.”
Insight
Michael Moritz: Technology turnarounds are twice as hard as ordinary turnarounds
“While turnarounds are difficult in any circumstances, they are doubly difficult in a technology company.”
Insight
Jobs: Making great products requires more time and perseverance, not more money
“If you're gonna make something, it doesn't take any more energy, and rarely does it take more money to make it really great. All it takes is a little more time and a willingness to do so. A willingness to persevere until it's really great.”
Assertion Supported
Steve Jobs was ousted from Apple at age 30 with $70 million
“He had about seventy million dollars at that time. Ok, so, if you adjust for inflation in our present day, that's like being 30 years old and having two hundred million dollars today.”
Insight
Jobs: Turning doers into managers degrades product quality and schedules
“I believe that if we turn ourselves into managers instead of doers, both our schedule and the greatness of our product will suffer. Let's not let this happen. It is better to have fewer people, even if it means doing less.”
Assertion Supported
A Reed College dean secretly sheltered and funded Jobs after dropping out
“Jack looked the other way when I was staying on campus without paying. He looked the other way when I was taking classes without being a formal student and paying the tuition. And oftentimes when I was at the end of my rope, cause Steve was flat broke at this …”
Insight
Andy Grove: Friendly companies should share help freely without charging
“In my view, that's what friendly companies and friends do for each other. In the long run, these things balance out.”
Opinion
Jobs in 1996: Apple must innovate out of trouble under proper leadership
“The cure for Apple is to innovate. It's way out of its current predicament. There's a lot of good people left at Apple that are capable of doing that with proper leadership, which is what has been missing.”
Insight
Jobs: The hierarchy of ideas should not map to organizational hierarchy
“The first one was a real belief that there wasn't a hierarchy of ideas that mapped onto the hierarchy of the organization.”
Insight
Jobs: Work and life are fundamentally the same thing
“I've never been able to think of my work and my life as different things. They're the same thing.”
Insight
Jobs: Creativity is connecting previously unrelated experiences others miss
“Creativity equals connecting previously unrelated experiences and insights that others don't see.”
Insight
Jobs: The concept of a career is stifling and dangerous
“The enemy of most dreams and intuitions, and one of the most dangerous and stifling concepts ever invented by humans is the career.”
Insight
Founders often regret scaling companies into businesses they no longer enjoy
“You'd be shocked at how many founders start out with a small idea, gets more successful, turns into a big company, and then their business grew so much, and as a result had to change, and it changed into something that they no longer love or enjoy.”
Insight
Jobs: No amount of technology can fix a bad story
“The art of storytelling is very old, and no amount of technology can turn a bad story into a good story.”
Assertion Supported
Snow White's home video release generated $250 million profit decades later
“A few years ago, they released it on video and sold twenty eight million copies, making probably around a quarter billion dollars of profits 60 years after its initial release.”
Disclosure
Steve Jobs spent 20 percent of his time recruiting talent
“I spend 20% of my time one day a week, even now recruiting.”
Insight
Jobs purposefully provoked interview candidates to see if they would push back
“Many times in a job interview, I will purposely upset someone. I'll criticize their prior work. I'll do my homework, find out what they worked on and say, God, that really turned out to be a bomb. That really turned out to be a bozo product. Why did you work o…”
Insight
Jobs: CEOs must push people beyond what they think they can do
“Part of the CEO's job is to cajole and beg and plead and threaten at times to do whatever is necessary to get people to see things in a bigger and more profound way than they have and to do better work than they thought they could do.”
Insight
Jobs: Product innovation requires fiscal conservatism on the business side
“You need a risk-taking creative environment on the product side, and that requires a fiscally conservative environment on the business side.”
Insight
The best hires will not always listen to leadership in key moments
“So this is one of those cases where you hire the right people. They don't always listen to you in key moments in time.”
Disclosure
Jobs decided to act like Apple's permanent CEO from day one
“And so I went back there as interim CEO and I decided right up front that I was going to act like I was the permanent CEO.”
Opinion
Jobs: Apple was worth saving as the only alternative to Windows
“There is something good here worth saving. I don't quite know how to express it, but it has to do with the fact that Apple is the only alternative to Windows, and that Apple can still inject some new thinking into the equation.”
Insight
Jobs to Avi Tevanian: Challenge me to reach excellence over ego
“I don't care about being right. I just want to be excellent. Please continue to challenge me. It's the way we get to the right decisions, and I enjoy it.”
Assertion Not checkable as stated
Steve Jobs eliminated 70% of Apple's product roadmap upon returning in 1997
“We actually got rid of 70% of the stuff on the product roadmap.”
Insight
Steve Jobs: Marketing is about values because people remember little else
“To me, marketing is about values. This is a very complicated world. It's a very noisy world. And we're not going to get a chance to get people to remember much about us. No company is. And so we have to be really clear on what we want them to know about us.”
Opinion
Jobs: Nike is one of the greatest marketing examples ever
“The best example of all, one of the greatest jobs of marketing that the universe has ever seen is Nike. Remember, Nike sells a commodity. They sell shoes. And when you think of Nike, you feel something different than a shoe company. In their ads, as you know, …”
Assertion Supported
Jobs raised Apple's market cap from $1.8B to $4B in one year
“And so in about a year, he raised Apple's market cap to four billion from 1.8 billion.”
Insight
Jobs: Shifting skepticism proves previous turnaround goals were successfully met
“Every time we convince people that we've accomplished something at one level, they come up with something new. I used to think this was a bad thing. I thought, oh geez, when are they ever going to believe that we're going to be able to turn this thing around? …”
Insight
Jobs: After a success, move quickly to the next wonderful project
“I think if you do something and it turns out pretty good, then you should just go do something else wonderful. Not dwell on it for too long. Just figure out what's next.”
Insight
Jobs: Rational people quit startups because the work is too difficult
“It's optimism and passion because it's really hard. And if you don't really, really care about what you're doing, you're going to give up if you're a sane person because it's super hard.”
Insight
Jobs: Companies Can Only Effectively Market Four or Five Innovations Annually
“If Apple comes up with a dozen innovations in a year, we can maybe advertise four or five of them. We can't advertise more than that, because even if we had all the money in the world, the customer would get very confused with all these messages coming at them…”
Opinion
Ed Catmull was the most influential figure on Jobs's management style
“I think the person that was most influential on how he managed when he came back to Apple was actually the time he spent with Ed Catmull. Seeing how Ed Catmull actually ran Pixar.”
Insight
Ed Catmull: Brilliant teams fix mediocre ideas; mediocre teams ruin good ones
“If you give a good idea to a mediocre team, they will screw it up. If you give a mediocre idea to a brilliant team, they will either fix it or throw it away and come up with something better.”
Insight
Playing it safe instead of starting a company is a giant mistake
“One thing that reading biographies of dead people will do for you, it will remove the illusion that you have something to lose. If you want to design calculators at HP, then do that. But if what you really want to do is to try to start a company, you're making…”
What-if
Jobs's audited calligraphy class brought proportionally spaced fonts to computers
“If I had never dropped in on that single course in college, the Mac would never have had multiple typefaces or proportionally spaced fonts, and since Windows just copied the Mac, it's likely that no personal computer would have them either.”
Insight
Steve Jobs excelled at spotting markets full of second-rate products
“One of his talents was spotting markets filled with second rate products.”
Prediction Not checkable as stated
Jobs in 2011: Apple's brightest and most innovative days are ahead
“I believe Apple's brightest and most innovative days are ahead of it, and I look forward to watching and contributing to its success in a new role.”